Steam has apologised and clarified its Steam Grand Prix promotion as part of the Steam summer sale, after widespread confusion.
The promotion promised free games for random members of the winning team each day. The freebies would be the top game from the user’s wish list, but some players believed that it may be an entirely random game from their wish list. This resulted in mass deletions of wish list games, especially lower-priced ones like indie games.
This promotion had a negative impact on indie developers, since being present on wish lists is important for their visibility.
Steam issued a statement clarifying on Twitter, and then updated its Steam Blog with more detail.
“We’ve heard your feedback about the complexity of the Steam Grand Prix event,” the company said. “We designed something pretty complicated with a whole bunch of numbers and rules and recognise we should’ve been more clear. We want to apologise for the confusion that this has caused, and also apologize for the broken mechanics that have led to an unbalanced event.”
“To clarify one point: if your team makes it to the podium and you are randomly chosen to win something off your Steam Wishlist, then we’ll grant you the top item. Just move your favourite item to the top of your wishlist and you should be good to go. There’s no need to remove other items from your wishlist – keep them there so you’ll be notified when those items release or go on sale.”
The update also noted that it has made some changes on the back-end to mitigate some problems that have led to Team Corgi getting an insurmountable lead so far.