The Epic Games Store and its shaky and flaky Mega Sale have had their issues. This time, it appears that the storefront has been blocking people who have been making too many purchases too quickly. The reason behind it is the Epic Store’s “aggressive fraud rules,” which has been flagging users as possible fraudsters.
“This was a result of our aggressive fraud rules,” Nick Chester, senior PR for Epic said in an recent interview with GameRevolution. “If players run into this issue, they should contact player support so we can investigate.”
Twitch streamer Patrick Boivin brought attention to the issue in a colorful fashion on Twitter. According to Boivin, he purchased five games from the store, before receiving a message that his account was blocked from making purchases.
This means that he fell into the trap of buying too many games in a short period of time, causing his account to get flagged. Of course, most people would likely take up the issue with Epic as per Chester’s suggestion.
Boivin has gone on the record saying that he believes the problem at a more fundamental level with the store itself, such as the Epic Games Store still not having a shopping cart. Naturally, this means that during an event like a sale, users will want to make many purchases.
Perhaps Epic was too eager to begin its first major sales event, as the teething problems with the store still haven’t been ironed out. It’s been no secret that issues and problems have been jumping up since the Mega Sale went live on May 16.