Metro Exodus publisher Deep Silver has deactivated a load of Metro Exodus Steam keys that it says were stolen from a factory and sold by an “unofficial key reseller”.
The game was first pre-ordered on Steam, and physical copies were also being sold with a Steam key inside. Those orders were stopped when Deep Silver announced the game would only be released on the Epic Store, but not before the codes appeared to be taken from a printing factory.
“We have been made aware of illegal stolen keys being sold by an unofficial key reseller, these keys have been obtained illegally from the factory where physical key printing had taken place prior to the announcement of exclusivity with Epic Games, due to the criminal nature of these keys, all unlicensed keys have been deactivated and activation/download of Metro Exodus without the executable file is no longer possible. In addition, the software will be removed from the Steam library of any players using an unauthorised code. The keys being sold on this platform are stolen goods, and are therefore illegal.”
“If you have been affected we strongly recommend you contact the seller who sold you the unlicensed key and demand a refund.” The publisher said this week in a post, explaining the situation.
“We were not aware that the keys had gotten into the wrong hands, the binaries were disabled on these keys from the beginning, the community brought it to our attention that the games they had from the reseller were not updating. After an investigation we have become aware that they were stolen,” they later added.
A frankly baffling situation all round then, and I’m sure this case isn’t over just yet.