Activision has launched a voluntary refund program for Guitar Hero Live, which saw its song library pretty much destroyed at the end of 2018.
Guitar Hero Live, was released back in 2015, and it was designed to be the comeback of the franchise after the market was flooded with rhythm games. This comeback included a redesigned guitar controller and the Guitar Hero TV – a streaming mode that offered a rotation of songs and different genres.
Guitar Hero TV replaced the premium DLC model of past Guitar Hero games, with Guitar Hero TV, players gained free access to a rotating library of nearly 500 songs for free.
However, Activision ended support for Guitar Hero TV, which will cut down the system’s song library to only the 42 songs available on the base game, in December a lawsuit was filed against Activision, and while it was dismissed about two weeks ago, and it seems that a refund program was created to please frustrated players.
Activision introduced the Guitar Hero Live refund program through its support website. To qualify, players will need to have purchased the system in the United States (there doesn’t appear to be the same feature for UK customers) from December 1, 2017 to January 1, 2019. They will also need to submit a completed claim form by the May 1 deadline, and the purchase will need to be confirmed by Activision.
The best way for Activision to confirm the purchase is through the submission of the official receipt, which may be hard for players who could have bought the system about a year ago. Fortunately, Activision have said they will also accept credit card statements as proof of purchase, with players advised to hide or remove all the information on the document aside from their name, purchase date, store, and charge associated with Guitar Hero Live.